After raising the steady jacks, hitching up to the car and checking the lights have been checked use the jockey wheel to lift the front of the van a little then shake the van firmly using the handles on each corner.This should make sure that you have the hitch correctly done.
Obviously if the hitch comes undone it is incorrectly attached. Then the lift jockey wheel completely clear of the ground . This may involve undoing a pinch bolt and twisting the whole assembly not just winding the handle.
Make a check list of safety things to check just before you set off. (Gas off, van door locked, steadies fully up, check cable attached, lights working, handbrake fully off, check hitch firmly attached etc. etc.)
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